Who we are
Our website address is: www.basis.org.uk
What personal data we collect and why we collect it
Contact forms
We use contact forms to process bookings, or so that users can get in touch with us. By submitting contact forms, we will process the information you submit in order that we can reply to your message.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
You can find out all about how we use cookies on our cookie policy.
Payment data
We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by Stripe. You can find their privacy notice here.
Embedded content from other websites
This site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. We bear no responsibility for the content of third parties, nor how they use your data.
Analytics
We make use of analytics services to evaluate and improve our website’s performance, and to make sure it’s working properly for our users.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here. After approval of your comment, your profile picture is visible to the public in the context of your comment.
You.Smart.Thing. (YST)
We may embed content and solutions from You.Smart.Thing. (YST) designed to help you plan the most energy-efficient route to physical destinations. YST is a third party service, provided by You. Smart. Thing. Limited (“YST”), a UK company registered in England with company number 09329352.
For more information, please refer to the YST Terms of service and Privacy policy.
Who we share your data with
We don’t share personal data with third parties. User submissions may be checked through an automated spam detecting service.
How long we retain your data
If you fill in a contact form, the information you submit is retained only as long as is necessary for the purpose it is gathered (mainly to respond to your enquiry), or one year, whichever is shorter.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that have an account on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you filled in a contact form on this website, have an account on the site, or have left comments you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Contact information
You can contact us using this website if you want to query anything regarding this policy, or how it relates to your data.
